Catering FAQ's
Please click here to download our Catering FAQ's booklet, where you will find many tips, guidance and answers for all catering enquires.
What is the minimum order amount?
Hello Sarnie (99 Gawler Place, Adelaide) pick up - $25.00
Delivery - $39.95
How much is delivery?
The delivery charge will be calculated when you enter your delivery address at the checkout. Minimum charge is $8.00 if the delivery is within walking distance of our Gawler Place store.
What if I am located outside of your delivery zone?
Orders can be collected from our kitchen located at 99 Gawler Place, Adelaide. Orders can only be collected between 8:00am - 3:00pm (Monday - Friday). This option is available to select at checkout when ordering through our website.
How many platters do I need?
Mixed platters are ordered based on the number of people you wish to feed. The number you put into the “qty” field is the number of people you are ordering for. The website then calculates the number of products needed based on 1.5 serves per person.
For example - Ordering ‘Mixed Sarnies’ for 10 people = 15 Sarnies
The website says $11.50 per sarnie but I have been charged $16.25?
The price of an individual sarnie is $11.50, however, as the mixed platters are calculated as 1.5 serves, $16.25 reflects 1.5 sarnies.
Please note: The recommend 1.5 serves per person, is advised after lots of customer feedback and understanding the needs of our customers. If you do need less though, simply type in a lower number in the ‘qty’ field.
When do I have to get my order in by/what is the cut off?
You can make an order via the website up until midnight for next day delivery. If you are ordering for a large number of people (i.e. 20 or more), we would appreciate a minimum of 48 hours notice.
Are special dietary requirements included in the mixed platters?
No. Mixed platters automatically include approximately 10% Vegetarian options, however, if Vegan/Gluten/Dairy free options are required, please select separately items under the 'Special Dietary' tab. All products under this category are packaged and labelled separately.
I have forgot my log in, what do I do?
For privacy reasons, we do not have access to your account information. If you have forgotten your password or username, please go to the ‘Forgotten your username or password?’ tab on the login page of our website. Simply follow the prompts from there.
Can you supply catering on weekends?
Yes we can. Please note there is a $400 minimum on Saturdays, as well as a 10% surcharge. Sunday’s there is a $500 minimum, as well as a 15% surcharge.
All weekend orders must be delivered before 11am.
Weekend orders must be ordered at least two weeks in advance.
Can I cancel my order?
Yes, cancellations can made via login into your online account (click here), select the order you wish to cancel and click cancel. An email will be sent confirming cancellation of an order.
Please Note - Cancellations can be made no later than 12pm day prior to delivery or pick up.
How do I amend my order?
Orders are amended online and are made via login into your online account (click here), select the order you wish to amend and click amend. An email will be sent confirming any changes made to an order.
Please Note - Changes can be made no later than 12pm day prior to delivery or pick up.